The Employee Assistance Program (EAP) is available to all Salem City School employees. The Advantage EAP is a confidential referral and treatment service available to employees, spouse, and children. The program provides counselors and other specialists offering a wide range of services. Individual and group counseling is available for the employee and his/her family.
Carilion EAP goes into effect July 1, 2023. Employees and dependent family members will have up to four sessions per episode or problem annually. Sessions will be held at the provider’s office, via HIPAA compliant telehealth, or by telephone as appropriate. The number to access the benefit is (800) 992-1931 or (540) 981-8950.
There are benefits that can be accessed online by all employees.
Carilion Clinic Website provides general resources and information about the EAP program as well as the phone numbers to call to schedule an appointment. It also includes archived newsletters and educational videos. - www.carilionclinic.org/EAP
Life Advantage Website provides employees with webinars, tips, and resources on a variety of topics such as relationships, financial, health, personal growth, and even recipes! This is accessed using the following link, or by using the general EAP link above and clicking on “Life Advantages.” You will need the username and password on the attached flyer to access these extra resources. https://www.personaladvantage.com/portal/landing
Each month, the SCS Human Resources department will share newsletters and other information provided by Carilion EAP.
Please see some anticipated questions and answers below.
Question: So I can't see the counselor I've seen before at Psychological Health Roanoke?
Answer: You can, but it's not covered by the division's EAP program, so it would run through your health insurance for cost sharing purposes.
Question: What if I’m in the middle of my 3 current sessions? How can I still see my old counselor?
Answer: You would continue to reach out to Psychological Health Roanoke to schedule those appointments and it would be covered by your health insurance including any portions paid by you
- Individual and/or Family Problems
- Alcohol or substance abuse
- Premarital, marriage, and divorce counseling
- Financial or legal concerns
- Difficulties at work
- Physical health problems
- Anxiety, depression or stress
- Or any other type of personal problems.